Privacy Policy

Last Updated: 30 April 2026

1. Who We Are

Rishta.uk (“we”, “our”, “us”) operates an online matrimonial platform intended to help individuals and families connect for genuine marriage purposes.

Website: https://rishta.uk

For the purposes of UK data protection law, Rishta.uk acts as the data controller for personal data processed through this website.

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, share, and protect personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

By using this website, creating an account, or submitting information through the platform, users acknowledge and agree to the practices described in this Privacy Policy.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Name or profile name
  • Email address
  • Account login details
  • Profile information including age, city, marital status, preferences, education, occupation, biography, and matrimonial preferences
  • Photographs voluntarily uploaded by users
  • Phone number or WhatsApp number provided during registration
  • IP address, browser information, device information, and technical data for security and fraud prevention
  • Communications submitted through the platform or contact forms

Certain information may be required in order to create and maintain a user account on the platform.

4. Purpose of Processing

We process personal data for the following purposes:

  • Creating and managing user accounts
  • Displaying matrimonial profiles based on user-selected visibility settings
  • Allowing communication between registered members
  • Providing membership, verification, and platform services
  • Moderation, verification, fraud prevention, and misuse prevention
  • Website administration, security, and technical maintenance
  • Responding to enquiries and support requests
  • Legal and regulatory compliance

5. Legal Basis for Processing

Under UK GDPR, we process personal data based on one or more of the following legal bases:

  • Consent
  • Performance of a contract
  • Legitimate interests
  • Legal obligations

Where consent is relied upon, users may withdraw consent at any time where applicable.

6. Public Profile Information and Contact Details

As part of the registration and matrimonial matching process, users are required to provide certain contact information, including a phone number or WhatsApp number.

By registering an account and using the platform, users acknowledge and agree that their contact details may be visible to, or shared with, other registered members depending on platform settings, membership type, verification status, or communication features available on the website.

Users understand and accept that the purpose of providing contact information is to allow genuine matrimonial communication between members.

By creating an account, users expressly consent to being contacted by other registered members for matrimonial purposes through the platform or via the contact details provided.

Users acknowledge and understand that information shared with other members may be copied, saved, or used outside the platform by those members. While Rishta.uk takes reasonable steps to protect user data and reduce misuse, we cannot control or guarantee the actions of individual users once information is voluntarily shared through the platform.

Users may request updates, changes, restriction of visibility, or removal of their contact information by updating their account settings or contacting the website administrator.

Users are encouraged to use contact numbers provided through the platform solely for genuine matrimonial communication.

Members should exercise appropriate caution when communicating with individuals online and are advised not to share sensitive personal, financial, banking, identification, or confidential information with other users unless they are comfortable doing so and have independently verified the individual concerned.

6A. Member Conduct and Misuse of Contact Information

Users must use contact information obtained through the platform solely for genuine matrimonial communication.

The following activities are strictly prohibited:

  • Spam or unsolicited marketing
  • Harassment, abuse, intimidation, or inappropriate conduct
  • Sharing or publishing another user’s contact details without permission
  • Collecting user data for commercial purposes
  • Impersonation, fraud, fake profiles, or misleading behaviour
  • Automated scraping, copying, or extraction of user information

Rishta.uk reserves the right to suspend, restrict, or permanently remove accounts involved in misuse, suspicious activity, harassment, breaches of these terms, or behaviour considered harmful to users or the platform.

Users are encouraged to exercise caution when communicating with other members and should avoid sharing sensitive personal, financial, or confidential information with individuals they do not know personally.

6B. Respect for Member Preferences

Users are expected to respect the profile information, personal preferences, religious preferences, marital preferences, age preferences, location preferences, and other stated requirements of other members.

Members should only contact individuals where there is a genuine and reasonable matrimonial interest based on the preferences and information provided within the profile.

Users must not repeatedly contact, pressure, harass, or pursue members who have clearly indicated that they are not interested or where their stated preferences do not align.

Rishta.uk reserves the right to restrict or remove accounts involved in inappropriate, excessive, unwanted, or disrespectful communication towards other members.

7. Age Restriction

This website is intended for adults only.

Users must be at least 18 years of age to register or use the services.

We do not knowingly collect or process personal data relating to individuals under 18 years of age. Any such data identified will be removed as soon as reasonably possible.

8. Cookies

We use cookies and similar technologies for essential website functionality, login sessions, security, user preferences, analytics, and abuse prevention.

Further information may be provided in a separate Cookie Policy.

9. Data Sharing

We do not sell personal data.

Personal data may be shared only where necessary with:

  • Website hosting providers
  • Technical support providers
  • Email or messaging service providers
  • Security, moderation, spam prevention, or fraud prevention services
  • Legal or regulatory authorities where required by law

Third-party providers process personal data only as necessary to provide their services.

10. Data Retention

Personal data is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy.

  • User account and profile data may be retained while an account remains active
  • Users may request deletion of their account and data at any time
  • Certain information may be retained for legal, security, fraud prevention, dispute resolution, or administrative purposes where necessary

11. Your Rights Under UK GDPR

Subject to applicable law, users may have the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Request restriction of processing
  • Request transfer of personal data
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent

Requests may be submitted using the contact details below.

Users also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

12. Data Security

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, misuse, loss, disclosure, alteration, or destruction.

These measures may include:

  • Account access controls
  • Password protections
  • Security monitoring
  • Moderation procedures
  • Anti-spam and anti-abuse protections
  • Measures intended to reduce automated scraping or unauthorised access to user information

While we take reasonable steps to protect user information, no website or online platform can guarantee absolute security.

13. External Links

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of external websites separately.

14. Contact

For privacy-related enquiries, data requests, or concerns, please contact:

Website: https://rishta.uk

Email: info@rishta.uk

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page, and continued use of the website following updates may constitute acceptance of the revised policy.